US-based IT firm Kyndryl has entered into three-year partnership renewal with Vodafone Idea (Vi) to transform the telecom operator's IT operations and provide a unified and integrated cyber resilience framework. Kyndryl will develop and implement a cyber resilience framework centred on security governance, zero-touch services, data protection, identity and access management, security operations, and incident recovery.

The company will also revamp Vi's cybersecurity architecture to improve compliance with upcoming regulatory requirements. Further, Kyndryl will deploy a next-generation IT operations delivery model based on advanced automation and data-driven insights, alongside driving large transformation projects in backup, storage management and continuous data protection (CDP) to provide the telco with enhanced operational agility and reduce costs. Vodafone Idea will continue to use Kyndryl Bridge, an AI-driven integration platform, to boost automation and data-led operational efficiency. To date, the platform has deployed over 1,000 automations at Vi, cutting delivery noise by 15 per cent and enhancing service visibility. 

Vodafone Idea is an Aditya Birla Group and Vodafone Group partnership. It is developing world-class infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence.