Tata Power Company has entered into collaboration with Salesforce to digitally transform its rapidly expanding rooftop solar (RTS), EV charging, and smart home solutions businesses. The collaboration reinforces the company’s long-term clean energy roadmap aligned with India’s net-zero ambitions by establishing a secure, intelligent, and fully integrated clean energy ecosystem powered by AI, automation, and data-driven insights. The platform will enable scalable growth, deeper partner and customer engagement, and operational excellence across the renewable energy value chain.

As part of this transformation, the company has deployed Agentforce Sales, Agentforce Service, and Agentforce Marketing across its renewable energy, Tata Power Renewable Energy (TPREL), subsidiary of the company. The Salesforce platform powers intelligent, AI-enabled workflows that enhance visibility, accelerate decision-making, and create seamless omnichannel experiences - driving efficiency, agility, and service leadership at scale. 

Additionally, the company has developed a proprietary deep learning and agentic intelligence layer built on top of Salesforce to enable a zero-touch quality and safety validation process. This digital capability facilitates instant on-site verification and automated warranty generation, reinforcing the company’s commitment to quality assurance and delivery excellence under its Solaroof offerings.

Tata Power Company is India’s largest integrated power company. It is a pioneer credited with steering the energy sector on technology, process and platform.