Hexaware Technologies has acquired SMC Squared, a leader in building global capability centers (GCCs). The acquisition is a strategic step in the company’s mission to deliver future-proof GCC solutions that go beyond cost efficiency, anchored in a combined human and digital agent-driven model. The company’s newly launched GCC 2.0 service line aims to drive long-term value for global clients by blending SMC Squared’s proven GCC build-operate expertise with company’s platform-led IT delivery capabilities, providing clients with a differentiated proposition that combines AI and digital innovation with strategic GCC value. 

SMC Squared operates through engagement models, such as managed services, build-optimize-transfer, and hybrid solutions, which lower operating costs while assembling GCC teams that act as seamless extensions of every client’s strategic agenda. With proven delivery across HR, infrastructure, employee well-being, finance, and strategic technology consulting, SMC Squared brings institutional maturity and a trusted execution model that aligns with company’s vision to offer fully integrated, high-value GCC operations. Together, the companies expect to drive significant growth and unlock synergy potential across large accounts in the near future. The combined organization now offers a unified GCC services stack spanning advisory, setup, operations, and optimization, and supported by talent depth, delivery consistency, and execution rigor.

Hexaware Technologies is a global digital and technology services company with artificial intelligence (AI) at its core and having a diverse range of customers. It serves customers across the Americas, Europe and Asia-Pacific (including India and the Middle East).