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Infosys, ATP launch AI-powered chatbot ‘Ally’

Infosys and ATP have also extended their partnership through 2028, furthering efforts to enrich the tennis ecosystem with cutting-edge digital solutions

Infosys and ATP have launched -- Ally, an AI-powered chatbot, to further enhance fan engagement and bring the tennis community closer to the sport. Building on their decade-long relationship, they have also extended their partnership through 2028, furthering efforts to enrich the tennis ecosystem with cutting-edge digital solutions. As ATP’s Digital Innovation Partner since 2015, Infosys has been instrumental in developing ATP’s digital platforms, including ATP Player Zone, the ATP Stats Centre, and the ATP app.

Ally is powered by Infosys Topaz, an AI-first offering using generative AI technologies. It offers real-time insights to fans, answering questions on match statistics, tournament draws, schedules, and more. Users can also access head-to-head comparisons, player stats, and historical records. Designed for tennis enthusiasts (fans and journalists), players and coaches, Ally delivers clear, concise information while enabling intelligent, interactive conversations for a seamless experience. Through continuous learning mechanisms, Ally intelligently refines its responses over time, ensuring the platform’s capabilities evolve in step with the growth of the tennis ecosystem. Integrated with the ATP Stats Centre, Ally ensures factchecked responses and maintains safety and compliance through robust guardrails like content filtering, personally identifiable information (PII) removal, and contextual checks to detect and prevent misinformation and hallucinations, enabling a safe and positive user experience.

Infosys and ATP have also, in 2025, launched Version 2.0 of Carbon Tracker, the award-winning sustainability initiative to help players measure and reduce their travel emissions on tour. Since launching in 2023, more than 300 players have engaged with the tool, tracking 2.3 million kilometers of travel and offsetting 585 tonnes of carbon in 2025 alone.

Infosys is a leading provider of consulting, technology, outsourcing and next-generation digital services, enabling clients to execute strategies for their digital transformation.