LTIMindtree has launched BlueVerse with Organizational General Intelligence (OGI), a next-generation agentic IT Service Management (ITSM) platform engineered to manage operational challenges faced by contemporary enterprises autonomously. As a part of BlueVerse Tech Operations, it represents a significant evolution from reactive incident management to proactive, predictive, and autonomous operational intelligence as IT environments become complex. 

BlueVerse Tech Operations leverages LTIMindtree’s advanced AI ecosystem to deliver an integrated, intelligent platform that enhances productivity and operational efficiency through real-time observability, business-driven insights, and adaptive resolution. AI agents learn and act independently to spot and fix issues before they affect business, helping companies align IT health with business goals and improve resilience, efficiency, and service quality. BlueVerse Tech Operations ensures that autonomous agents take contextually appropriate, explainable actions aligned with enterprise policies. By enforcing clear guardrails and providing transparency, the platform mitigates operational risks and enables businesses to trust agentic AI for mission-critical operations. 

LTIMindtree (formerly Larsen & Toubro Infotech) is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.